Introduction to Reservation Assistant Service
Enhance your hospitality skills with "Introduction to Reservation Assistant Service!" Master reservation handling, corporate rates, online bookings, billing instructions, availability management, overbookings, and guest transfers to ensure seamless guest experiences.
By the end of the course, you will efficiently manage reservation processes, handle corporate rates, process online bookings, and manage room availability. You will record individual and group reservations, amend or cancel bookings, and handle overbookings. Gain skills in guest transfers, arrival preparations, and billing instructions to ensure seamless service and enhance guest satisfaction.
1. Introduction to Reservation Assistant Service.
2 corporate guaranteed rate list.
3 online portals reservations
4. billing instructions reservations.
5. Rooms sold or room availability current date.
6 Recording an individual reservation.
7 Group reservations request.
8 Amendment or cancellation to an existing individual reservation.
9 How to Handle Over Booked Rooms.
10 Airport or Railway Transfer arrangements.
11 Preparation of expected arrivals
12. Road map